UNIONDALE, NY / ACCESS Newswire / July 30, 2025 / Marquis Who's Who the world's leading biographical publisher, is pleased to announce that Jami L. Kilpatrick has been selected for inclusion in its prestigious registry. Honorees are chosen based on professional merit, executive leadership, and sustained contributions to their field. As a Who's Who of Professional Women honoree, she leverages more than two decades of experience working with executive leadership and cross-functional teams to build actionable plans.
A History of Excellence at UPS
Ms. Kilpatrick currently serves as vice president of corporate strategy at United Parcel Service (UPS), where she leads enterprise-level commercial strategy across small-to-medium businesses and high-value enterprise segments. Her work focuses on redefining how UPS engages, serves, and grows its most strategic accounts, with an emphasis on long-term value creation and scalable revenue growth.
Before stepping into her current strategy role, Ms. Kilpatrick held the position of vice president of business development and U.S. sales chief of staff, reporting directly to the U.S. president of sales. In this capacity, she served as the president's proxy in key leadership meetings and cross-functional forums, driving alignment and execution of corporate strategy. She was responsible for creating and leading initiatives that supported strategic priorities and enhanced organizational effectiveness across the U.S. sales organization.
As an architect of UPS's enterprise-wide "Go-to-Market" strategy, Ms. Kilpatrick designed a modernized sales model that was elevated to an enterprise priority and resourced as a dedicated cross-functional initiative. Her strategic blueprint included account segmentation, salesforce optimization, and the development of key enablers such as the Customer Success Program, all aimed at delivering a more personalized and impactful customer experience. Central to her success is a proven ability to recognize operational gaps or growth opportunities, assemble the right internal partners across functions, and drive collaborative execution that delivers measurable outcomes.
Throughout her career, Ms. Kilpatrick has led high-impact commercial initiatives-both in the U.S. and internationally-that have driven market share gains, improved sales team performance, and strengthened customer retention. She has designed and executed national campaigns that delivered on key performance objectives including volume growth, revenue improvement, and package quality enhancement.
Previously, she served as region vice president for the Northeast, overseeing UPS's highest-revenue U.S. territory and driving record-breaking growth through a region-wide sales transformation. From 2016 to 2020, she was vice president of business development for UPS Canada, where she reimagined the market strategy, drove profitable growth, and led complex commercial operations across one of the company's most diverse and uniquely structured regions.
Ms. Kilpatrick began her UPS career in 2001 and has held progressively senior leadership roles spanning strategic sales, international business development, and enterprise account growth. Earlier in her career, she completed a business internship with Siemens AG in Munich, further honing her fluency in German and gaining valuable cross-cultural experience.
Lifelong Learning as Career Cornerstone
Ms. Kilpatrick holds a Bachelor of Science in Business Administration from Creighton University, with a major in international business and a minor in German. Her commitment to executive learning includes programs at Stanford Graduate School of Business, Columbia Business School, and Emory University's Goizueta Business School, along with UPS's Digital Fluency Program Cascade in 2023.
Commitment to Community and Causes
Outside of her professional work, Ms. Kilpatrick is a dedicated supporter of the American Society for the Prevention of Cruelty to Animals (ASPCA) and is passionate about mentoring and community involvement.
Prepared for High-Level Impact
Looking ahead, Ms. Kilpatrick aspires to build upon her track record of leading large-scale commercial transformation-both domestically and internationally-to take on roles of broader strategic influence and elevated enterprise responsibility. With deep experience in inspiring high-performing teams, driving sustainable growth and modernizing go-to-market models, she remains committed to advancing the future of customer engagement, operational excellence and business innovation at scale.
About Marquis Who's Who®:
Since 1899, when A. N. Marquis printed the First Edition of Who's Who in America®, Marquis Who's Who® has chronicled the lives of the most accomplished individuals and innovators from every significant field, including politics, business, medicine, law, education, art, religion and entertainment. Who's Who in America® remains an essential biographical source for thousands of researchers, journalists, librarians and executive search firms worldwide. The suite of Marquis® publications can be viewed at the official Marquis Who's Who® website, www.marquiswhoswho.com.
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